Privacy Policy
This Privacy Policy describes how we collect, use, and protect personal information obtained through our ticketing services and box office. By purchasing tickets or otherwise interacting with us, you agree to the practices described in this policy.
Information We Collect
We may collect personal information including, but not limited to, your name, email address, phone number, billing information, and transaction details when you purchase tickets, sign up for communications, or contact us. Payment information is processed securely by third-party payment processors and is not stored by us.
Use of Personal Information
Personal information is collected and used for the following purposes:
- To process ticket purchases and provide access to events
- To deliver tickets, receipts, and transactional communications
- To notify patrons of event updates, changes, or cancellations
- To respond to inquiries and provide customer support
- To send marketing or promotional communications where consent has been provided
We do not sell or lease personal information to third parties.
Third-Party Service Providers
Ticket sales and payment processing are handled through Ticket Tailor and associated third-party service providers. These providers may collect and process personal information as necessary to perform their services and are governed by their own privacy policies. We are not responsible for the privacy practices of third parties.
Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, and accounting obligations. Reasonable administrative and technical safeguards are used to protect personal information from unauthorized access, disclosure, or misuse.
Your Rights Under U.S. and Georgia Law
Residents of the United States, including Georgia, may request access to, correction of, or deletion of their personal information, subject to applicable legal exceptions. Requests may be submitted using the contact information available on our website. We reserve the right to verify identity prior to processing such requests.
Children’s Privacy
Our ticketing services are not directed to children under the age of 13. We do not knowingly collect personal information from children in violation of the Children’s Online Privacy Protection Act (COPPA).
Policy Changes
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect upon posting.
Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact us through the contact information provided on our website.